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Information

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Information = Use, storage, processing & exchange of speech, text, numbers and images

 

Examples of issues to consider:

Documents Too much detail makes it difficult to find required information
Computers Information distributed across screens that cannot be viewed together
Capture Insuffient room in boxes on forms for information requested
Transfer No check to verfify that information sent has been understood correctly
Temporary No standard format for handwritten reminders

Number of issues to consider in this 'family' = 104

 

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